Refund policy

Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Returns will only be accepted if your order qualifies under our return policy. We do not accept returns due to change of mind, personal preference, or because you simply did not like the product.

To start a return, contact us at bleedessentials@gmail.com.

Returns must be sent to the following address:

7301 Alma Dr, Apt 524
Plano, Texas 75025
United States

If your return is accepted, we’ll send instructions on how and where to send your package. Return shipping costs are the responsibility of the customer. Items sent back to us without first requesting a return will not be accepted.

A 20% restocking fee will apply to all approved returns if the product is received back in the same original condition.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We’ll evaluate the issue and work to make it right.

Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care goods (such as beauty products)

  • Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.

If you have questions about a specific item, please contact us at bleedessentials@gmail.com.

Exchanges

The fastest way to ensure you get the item you want is to return the item you have. Once your return is accepted, you can place a separate order for the new item.

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

To qualify, the item must be in the same condition that you received it — unworn or unused, with tags, in its original packaging, and accompanied by proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days, less any applicable return shipping costs and the 20% restocking fee where applicable.

Please note that your bank or credit card provider may take additional time to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at bleedessentials@gmail.com.